Any device, anywhere
Enable patients to use step-by-step scheduling on a web-enabled device.
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Provide convenient and flexible access to care
Reduce phone volume, patient wait times, and staff fatigue with a highly configurable, real-time online scheduling solution that connects directly to your practice management system.
Empower Your Patients—Find the Perfect Patient Engagement Solution
米ake it easier for people to connect to your practice and get the most out of your care.
Benefits of NextGen Patient Self-Scheduling
Fill scheduling gaps
Fill gaps in providers’ schedules by allowing patients to make their appointments online.
Provide 24/7 access
Offer convenience and continuous appointment access for your patients.
Reduce time spent scheduling
Save staff time and free them up to focus more on patient care.
Decrease phone volume
Ease staff workloads with reduced front-desk call volume and interruptions.
Reduce no-shows
Allow patients to easily cancel and modify their appointments online.
米aximize efficiency
Ensure operational efficiency throughout the practice during busy seasons with limited staff.
What patients want
Why patient engagement is a gamechanger
Patients expect healthcare to offer one-stop shopping functionality similar to Amazon. On the practice side, when resources are stretched to the limit, providers and staff need all the available technology to gain efficiencies and work smarter.
PRODUCT HIGHLIGHTS
Advantages of NextGen Patient Self-Scheduling
Scheduling templates
Allow providers to control the appointment types available for online scheduling and manage practice scheduling templates based on provider, staff, or other resources (e.g., flu clinic, dentist chair, mammogram, etc.).
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No login needed
Give patients no login needed access to appointment scheduling through secure, direct messaging. This removes barriers often faced by less technologically savvy patients and allows them to take more control of their healthcare journey.
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Timely reminders
Enable your practice to send email or text appointment reminders, including ones not scheduled online. Spanish language support is available.
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Confirm, reschedule, cancel
Process appointment confirmations, rescheduling, and cancellations at the time of the email/text reminder (as allowed by your practice).
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Fully integrated
Leverage a solution that integrates with athenahealth Centricity (formerly known as GE Centricity), Greenway PrimeSuite, and NextGen Enterprise PM.
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Get people engaged in their health
NextGen Patient Experience Platform - A Virtual Front Door to your Practice
Learn how an integrated patient experience platform can help people become more engaged in their healthcare. User-friendly technology supports the clinical and financial outcomes practices need to stay competitive and thrive.
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We learned that integration with the NextGen Enterprise EHR for patient self-scheduling and virtual visits solutions lowered the risk of duplicative chart problems, which poses a significant patient risk.
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Why you need the right patient engagement platform
READY TO UPGRADE YOUR PRACTICE?
米ake the switch to NextGen Healthcare